Last updated: 21 September 2026
These terms apply when you use SoftSoul, an app operated by Artyom Hudolij in the United Kingdom. By creating an account you agree to them. Contact: softsoul.app@gmail.com
SoftSoul is an AI companion for conversation, journalling and tracking how you feel. It is an AI, not a person.
SoftSoul is not a medical service, therapy, or counselling, and does not give medical, psychological, legal or financial advice. Don’t rely on it for decisions about your health or safety.
SoftSoul is not an emergency service and cannot help you in an emergency. If you are in immediate danger, contact your local emergency services. In the UK and Ireland, Samaritans are available on 116 123.
You must be 18 or over. You’re responsible for keeping your login details secure.
Please don’t use SoftSoul to break the law, harm others, try to access other people’s accounts, interfere with how the app works, or attempt to extract or copy the service.
AI replies can be wrong, incomplete or unexpected. Use your own judgement about anything SoftSoul says.
What you write in SoftSoul belongs to you. You give us permission to store and process it only to run SoftSoul for you, as described in our Privacy Policy.
SoftSoul is in early testing. It may change, have interruptions, or stop being available. We’ll try to give notice of significant changes.
You can delete your account at any time from Profile. We may suspend or close accounts that break these terms.
We provide SoftSoul as it is and can’t guarantee it will always be available or error-free. To the extent the law allows, we are not responsible for losses arising from your use of SoftSoul. Nothing in these terms limits liability that cannot legally be limited, including for death or personal injury caused by negligence.
If we change these terms, we’ll update the date above and tell you in the app if the change is significant.
These terms are governed by the laws of England and Wales.